SUPPORT
FAQs
My printer is displaying Offline. Can I get some help with that?
Yes, we could check the connection, the network settings, the drivers, and other common reasons why a printer might appear to be offline.
Although my printer is connected it still won’t print, what should I do?
This may occur due to a jammed print queue, a driver problem, a connection issue, or incorrect printer settings. We’ll assist in identifying what is preventing the print job from proceeding.
Can you assist me in setting up my printer with Wi-Fi?
Yes, we will show you how to connect your printer to Wi-Fi and get it recognised by your computer or network.
The printer is always displaying errors or having paper jams, can you sort this out?
We will assist you in diagnosing repeated printer errors, paper jams, and other common problems in order to find out what might be causing them.
Can I assist you with the installation of printer drivers and software?
Yes, we will assist you with the installation of the driver, the printer software, and with the configuration so that your computer is able to communicate properly with the printer.
Why are the emails I send in Outlook still remaining in the Outbox?
There are a number of possible causes, such as problems with the connection, the account, the attachment, or the Outlook settings. Pc Support Expert can assist you in resolving the issue and get your email sending again.
My Outlook is not syncing. Can you help?
Yes, we are able to deal with the common Outlook problems relating to synchronization and connectivity.
Can I have your assistance with setting up or repairing my Outlook account?
Yes, we are able to provide help with configuring an Outlook account, setting up the profile, and handling other common account-related issues.
Are you compatible with different printer brands and various Outlook configurations?
Certainly, we do support a number of printer manufacturers and the usual Outlook settings. We can understand your problem once you describe, feel free to get in touch with us.
How can I get help if my printer or Outlook stops working?
You just need to get in touch with us or ask for support and let us know what is not working. We’ll first understand the problem and then assist you in working out the next correct step.