Refund Policy

1. Eligibility for Refund

Refunds are applicable for products and services only under the conditions mentioned in this policy. Requests must be made within the specified time frame from the date of purchase or service completion.

2. Product Refunds

• Unused and unopened products may be eligible for a refund within 7 days of delivery.
• Products must be returned in their original packaging with all accessories, manuals, and proof of purchase.
• Certain items, such as ink cartridges, toners, and customized orders, may not be eligible for a refund unless defective.

3. Service Refunds

• If you are not satisfied with the service provided, please contact us within 3 days of service completion.
• Refunds will be considered only if the issue was due to our service error or defective parts.
• Service fees are non-refundable if the customer changes their mind after the service has been performed.

4. Payment Refund Process

Approved refunds will be processed using the original payment method. It may take 5–10 business days for the amount to reflect in your account, depending on your bank or payment provider.

5. Non-Refundable Items

• Opened ink or toner cartridges.
• Customized or special order products.
• Digital downloads or software.
• Products damaged due to misuse or improper handling.

6. Need Help?

If you have any questions or need assistance with a refund, please contact our customer support team. We’re here to help!